Shipping policy

Production Lead Time

After payment is received and an accurate ring size is confirmed, your ring will be scheduled for production. Most of our rings are completed within 3-5 weeks; however, as every ring is made to order, some of our rings can take longer. Please see the product page for the most accurate turn around time on your ring.

Most of our rings are currently not experiencing any delays due to COVID-19, but with how quickly things change, please be aware that delays are a possibility.

Production time will be longer if you are sending in materials for use in making your ring.

If your order is time-sensitive, we recommend purchasing an additional $50 Rush Order upgrade, and indicating the desired delivery date in your order. Please be aware, not all rings can be rushed.

 

Shipping

Our standard United States Shipping method is UPS. Shipments average 3-5 business days depending on location, from Utah. Express Shipping is available as an upgrade option during checkout. All United States Rush Orders get Express Shipping as part of the Rush Processing fee. All of our orders are shipped with insurance.

For International customers the shipping method varies by destination. If you have a preferred shipping method, you may need to pay additional shipping costs. All International Rush Orders will also need to pay for additional International Shipping.

We charge a flat fee for shipping & handling for the first item and NO additional charges for combined items. For International orders, your parcel may take 6-15 business days to arrive. In some cases, it may take longer due to delays in customs. Customer is responsible for all taxes & duties.